Shipping & Returns

Please allow

3-10 business days after the purchase date

to receive ANY shipping information. 

We ship all of our online orders using USPS

and offer Priority shipping unless requested expedited shipping.

After receiving shipping info (tracking number)

allow 2-5 business days for your order to arrive.  

NOTE:  We don't ship  Saturday, Sunday, or Holidays.

All orders are processed and shipped from our local post office.  

Large orders may require additional time.

If you have any questions about your order that isn't listed

don't hesitate to contact customer service at 



Hxo Skincare isn't liable for goods damaged by USPS in transit.

In order to receive a refund for damaged goods, or lost or stolen goods.

A claim MUST be placed with USPS. Hxo Skincare holds no responsibility for stolen goods.  

It is the responsibility of the consumer to track and retrieve your package when delivered.


Handmade By Oochie is not liable for goods sent to the wrong or insuffienct address, It is your responsibility as the consumer to input the correct address. If you accidentally input the incorrect address you have 24 hours to send an email with the corrected address and your order number.


If a package has an incorrect address and is returned.

A full refund will be process the day the package returns to the sender.